If you have any questions regarding our products, orders, shipping, sizing, returns, exchanges, or anything else, please feel free to contact APETEAR.

We will respond as soon as possible during our customer service hours.

Contact Information

Brand: APETEAR
Email: apetear25121@gmail.com
Telephone: 0900086835
Business Address: 1 F., No. 16, Aly. 26, Ln. 59, Minle St., Yonghe Dist., New Taipei City 234038, Taiwan (R.O.C.)

Customer Service Hours

Monday to Friday
[Service Hours, e.g. 10:00 AM–6:00 PM]

Customer service is unavailable on weekends and public holidays.

Messages received outside our service hours will be answered in order on the next business day.

Order Inquiries

For questions regarding an existing order, please include:

• Order number
• Customer name
• Contact information
• A brief description of your inquiry

If your inquiry concerns a defective item, an incorrect shipment, or shipping damage, please include clear photos of the product and packaging so we can assist you more efficiently.

Social Media

Instagram：https://www.instagram.com/apetear_official/
Facebook：https://www.facebook.com/profile.php?id=61594347059704

Follow our official social media channels for the latest APETEAR releases and brand updates.

聯絡我們

如果您對商品、訂單、配送、尺寸、退換貨或其他事項有任何問題，歡迎與 APETEAR 聯絡。

我們會於工作時間內儘快回覆您的訊息。

聯絡資訊

品牌名稱：APETEAR
電子郵件：apetear25121@gmail.com
電話：0900086835
營業地址：新北市永和區民樂街59巷26弄16號1樓

客服時間

週一至週五
[客服時間，例如 10:00–18:00]

國定假日及例假日暫停客服服務。

如於非客服時間來信，我們將於下一個工作日依序回覆。

訂單相關問題

若您的問題與訂單有關，請於來信時提供：

• 訂單編號
• 訂購人姓名
• 聯絡方式
• 問題說明

若涉及商品瑕疵、出貨錯誤或運送損壞，建議同時附上商品及包裝照片，以利我們更快協助您處理。

社群媒體

Instagram：https://www.instagram.com/apetear_official/
Facebook：https://www.facebook.com/profile.php?id=61594347059704

您也可以透過官方社群平台關注 APETEAR 最新商品與品牌資訊。