Privacy policy
Last updated: September 22, 2026
APETEAR ("APETEAR," "we," "us," or "our") respects your privacy and the protection of your personal information.
This Privacy Policy explains how we collect, use, process, store, and protect personal information when you visit the APETEAR website, place an order, create an account, communicate with us, or otherwise use our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We May Collect
Depending on how you interact with APETEAR, we may collect information including:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order history
- Purchase information
- Product size and specification selections
- Customer service communications
- IP address
- Browser information
- Device information
- Website usage and browsing activity
- Cookie and similar technology data
Payment information may be processed directly by third-party payment providers.
APETEAR generally does not directly store your complete credit card number or card security code.
2. How We Use Your Information
We may process personal information for purposes including:
- Processing and fulfilling your orders.
- Verifying payments and transaction status.
- Producing, packaging, and shipping products.
- Providing order and delivery updates.
- Providing customer service and after-sales support.
- Handling returns, refunds, and exchanges.
- Responding to inquiries.
- Maintaining and improving our website and customer experience.
- Preventing fraudulent or unlawful transactions.
- Protecting the security of our website and services.
- Analyzing website traffic and performance.
- Measuring advertising and marketing performance.
- Sending marketing communications where you have consented or where otherwise permitted by law.
- Complying with accounting, taxation, legal, regulatory, or other legitimate obligations.
3. How and Where Your Information May Be Processed
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy and for any period required by applicable law.
To operate our store, we may share necessary information with service providers such as:
- Shopify and related e-commerce service providers
- Payment processors
- Shipping and logistics providers
- Email and customer service providers
- Website analytics providers
- Advertising and social media platforms
- Cloud hosting and technology providers
- Professional advisers where reasonably necessary
These parties may process personal information only to the extent necessary to provide their respective services or as otherwise permitted by applicable law.
Some service providers may process or store data outside Taiwan. As a result, your personal information may be transferred internationally.
4. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, and similar technologies to:
- Operate essential website functions
- Remember your preferences
- Maintain shopping cart functionality
- Understand website traffic
- Analyze user interaction
- Improve website performance
- Measure advertising effectiveness
You may be able to control or disable cookies through your browser settings.
Please note that disabling certain cookies may affect the functionality of the website.
5. Marketing Communications
If you choose to receive newsletters, product announcements, or other marketing communications from APETEAR, we may contact you through the channels to which you have consented.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
Even after opting out of marketing messages, you may continue to receive non-marketing communications relating to:
- Orders
- Payments
- Shipping
- Returns
- Security
- Customer service
6. Your Personal Data Rights
Subject to applicable law, you may have rights relating to your personal information, including the right to:
- Request access to your personal information
- Request a copy of your personal information
- Request correction or supplementation of inaccurate information
- Request that we stop collecting, processing, or using certain information
- Request deletion of personal information
To exercise these rights, please contact us using the details listed below.
Certain information may need to be retained where required for legal, taxation, accounting, fraud prevention, transaction records, dispute resolution, or other legitimate purposes permitted by law.
7. Information Security
We use reasonable administrative and technical measures designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.
However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
8. Third-Party Services and Links
Our website may contain links to or integrations with third-party services, including social media platforms such as Instagram or Facebook.
Once you leave the APETEAR website or interact with a third-party service, that service's own privacy policy and terms may apply.
APETEAR is not responsible for the privacy practices of independent third parties.
9. Minors
Where applicable law requires parental or legal guardian consent for a minor to use the website or purchase products, such consent should be obtained before placing an order or providing personal information.
If we become aware that personal information has been collected in circumstances that do not comply with applicable legal requirements, we will take appropriate steps.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our services
- Website functionality
- Business practices
- Technology
- Applicable laws and regulations
The updated version will be posted on our website with a revised "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, our handling of personal information, or your privacy rights, please contact:
Brand: APETEAR
Legal business/operator name: LIU-YU-TING
Email: apetear25121@gmail.com
Telephone: 0900086835
Business address: 1 F., No. 16, Aly. 26, Ln. 59, Minle St., Yonghe Dist., New Taipei City 234038, Taiwan (R.O.C.)
隱私權政策
最後更新日期：2026 年 9 月 22 日
APETEAR（以下稱「本品牌」、「我們」）重視您的個人資料與隱私權。本隱私權政策說明當您瀏覽 APETEAR 官方網站、建立帳戶、訂購商品、與我們聯絡或使用網站相關服務時，我們如何蒐集、使用、保存及保護您的個人資料。
使用本網站即表示您已閱讀並了解本隱私權政策。
一、我們可能蒐集的資料
當您瀏覽網站、建立帳戶、訂購商品或與我們聯繫時，我們可能蒐集以下資訊：
- 姓名
- 電子郵件地址
- 電話號碼
- 帳單地址與配送地址
- 訂單及購買紀錄
- 商品尺寸、規格及訂購內容
- 您與我們的客服聯絡紀錄
- IP 位址
- 瀏覽器及裝置資訊
- 網站使用與瀏覽紀錄
- Cookie 及類似技術所蒐集之資訊
付款相關資訊可能由我們所使用的第三方付款服務商直接處理。本品牌原則上不會直接保存完整的信用卡卡號或信用卡安全碼。
二、蒐集資料的目的
我們可能基於以下目的蒐集及使用您的個人資料：
- 處理及完成您的訂單。
- 確認付款及交易狀態。
- 安排商品製作、包裝及配送。
- 提供訂單進度及物流通知。
- 提供售後服務及處理退換貨。
- 回覆您的問題或客服需求。
- 維護及改善網站與購物體驗。
- 防止詐騙、非法交易及其他安全風險。
- 進行網站流量、使用行為及行銷成效分析。
- 在取得適當同意或符合法令要求的情況下，提供新品、活動或品牌相關資訊。
- 履行依法應負之會計、稅務或其他法定義務。
三、個人資料的利用期間、地區、對象及方式
您的個人資料將於上述蒐集目的存續期間，以及相關法令要求之保存期間內使用及保存。
因網站營運、訂單處理、付款、物流、資料儲存、網站分析或廣告服務需要，您的資料可能提供給必要的第三方服務提供者，包括但不限於：
- Shopify 及相關電子商務服務提供者
- 金流及付款處理服務商
- 物流及配送服務商
- 電子郵件及客服系統服務商
- 網站分析服務商
- 廣告及社群媒體平台
- 資訊系統及雲端服務提供者
上述服務提供者僅得於提供相關服務所必要的範圍內使用您的資料。
部分服務提供者的伺服器可能位於台灣以外地區，因此您的資料可能被跨境處理或儲存。
四、Cookie 與追蹤技術
本網站可能使用 Cookie、像素標籤及類似技術，以維持網站正常運作、記錄您的偏好、分析網站流量及改善使用體驗。
我們亦可能透過第三方分析或廣告服務了解網站使用情況及廣告成效。
您可透過瀏覽器設定限制或停用 Cookie，但部分功能可能因此無法正常運作。
五、行銷資訊
若您同意接收 APETEAR 的電子報、商品資訊或行銷內容，我們可能透過電子郵件或其他您同意的方式與您聯繫。
您可以隨時透過電子郵件中的取消訂閱功能，或直接聯絡我們，停止接收行銷資訊。
取消行銷訊息後，我們仍可能因訂單、付款、配送或售後服務等必要事項向您發送非行銷性通知。
六、您的個人資料權利
依適用之個人資料保護法令，您得就自己的個人資料向我們提出：
- 查詢或請求閱覽
- 請求製給複製本
- 請求補充或更正
- 請求停止蒐集、處理或利用
- 請求刪除
如欲行使上述權利，請透過本政策所列聯絡方式與我們聯繫。
在法律要求保存資料，或為履行交易、會計、稅務、防詐騙、爭議處理等必要目的之情況下，我們可能依法保留部分資料。
七、資料安全
我們會採取合理的技術及管理措施保護您的個人資料，降低未經授權存取、竄改、洩漏、遺失或其他不當使用之風險。
然而，任何網路傳輸及電子資料儲存方式皆無法保證絕對安全。
八、第三方網站
本網站可能包含 Instagram、Facebook 或其他第三方網站及服務的連結。
當您離開 APETEAR 網站後，相關服務將適用該第三方自己的隱私政策，本品牌不對第三方網站之資料處理方式負責。
九、未成年人
如依法須取得法定代理人同意之未成年人使用本網站或購買商品，應由其法定代理人同意或陪同進行。
若我們發現有不符合法令要求的未成年人個人資料被提供給我們，我們將依法進行適當處理。
十、隱私權政策變更
我們可能因網站功能、服務內容或相關法令變更而更新本隱私權政策。
更新後的政策將公布於本網站，並於頁面標示最新更新日期。
十一、聯絡我們
若您對本隱私權政策、個人資料處理方式或您的個人資料權利有任何問題，請與我們聯繫。
品牌名稱：APETEAR
營運者名稱：劉育廷
電子郵件：apetear25121@gmail.com
電話：0958675835
地址：新北市永和區民樂街59巷26弄16號1樓